How to Save Credit Card and ACH in POM IT (Syncro) Customer Portal

To access the payment portal go to portal.pomit.com Or on the bottom of every ticket there's a link to your customer portal. If you don't have access please reach out to POM IT. 

Please note: if you would like your card to be charged automatically each month with a payment method on file you must inform POM IT that you would like to do this as this needs to be set on the back end as well

  1. Go to portal.pomit.com to log into the customer portal, click on the company name (if you don't already see the "Manage" button under the "Account Overview Section") 
  2. In the account overview section click "Manage"
  3. If you already have cards saved here you can change the "Nickname" of your payment methods

To Add a Credit Card

  1. Once you have a clicked "manage" as above Click "add Credit Card"
  2. "click to enter card" you can also choose "use this credit card for my recurring billing" if you'd like or you can manually choose a card to use for future invoices
  3. You will be redirected to a page to enter your credit card information
  4. Enter name for payment profile. Next time when going to pay an invoice online you can choose to use the stored payment method

To Add ACH

  1. Once you have a clicked "manage" as above click "Add ACH Profile"
  2. Enter your bank information you can also choose "use this credit card for my recurring billing" if you'd like or you can manually choose a different payment method to use for future invoices
  3. Click "Store ACH Profile